Privacy Policy

Responsible for treatment

Trade name: Pleasure in You
Responsible entity: [LEGAL NAME / COMPANY / ENI]
NIF: [NIF]
Address: [LEGAL ADDRESS, IF APPLICABLE]
Email: pleasureemti@gmail.com

Data we may collect

• name;
• email;
• telephone number;
• billing address;
• shipping address;
• NIF, when provided;
• order data;
• purchase history;
• messages sent to customer support;
• technical data, such as IP, device, browser and browsing behavior;
• marketing preferences, when consent exists.

Purposes

• process orders;
• deliver products;
• issue invoices or necessary documents;
• respond to customer support requests;
• manage returns, exchanges and guarantees;
• prevent fraud;
• improve the in-store experience;
• send commercial communications, when authorized;
• comply with legal obligations;
• analyze store performance, campaigns and navigation.

Legal basis

• contract execution, to process and deliver orders;
• compliance with legal obligations, such as invoicing and tax obligations;
• consent, when you subscribe to marketing communications;
• legitimate interest, for security, fraud prevention, store improvement and customer support.

Sharing with third parties

We may share personal data only when necessary to provide the service, namely with:

• Shopify, the platform where the store is hosted;
• payment gateways;
• transport companies;
• billing services;
• email marketing tools;
• analytics, advertising and measurement tools, such as Google or Meta, where applicable;
• technical suppliers who support the operation of the store;
• competent authorities, when legally required.

Payments

Payments are processed by external entities. Pleasure in You does not store complete bank card details.

Available methods may include MB Way, Multibanco, bank card, PayPal, Klarna or other methods presented at checkout.

Marketing

We only send marketing communications where consent or another applicable legal basis exists.

The customer can unsubscribe at any time using the link in the emails or by contacting us via pleasureemti@gmail.com.

Cookies

The store may use cookies and similar technologies for technical functioning, preferences, measurement of visits, navigation analysis, campaign improvement and personalization of content or advertisements.

Data conservation

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, accounting, customer support, guarantees, fraud prevention and dispute resolution obligations.

Customer rights

The customer may exercise the rights of access, rectification, erasure, limitation of processing, opposition, portability and withdrawal of consent, when applicable.

To exercise these rights, contact us via pleasureemti@gmail.com.

Over 18 years old

Pleasure in You sells products aimed exclusively at adults. The use of the store and the purchase of products are reserved for people over 18 years of age.

We do not knowingly collect data from minors.

Contact

For questions about this Privacy Policy or the processing of your personal data, please contact:

pleasureemti@gmail.com