Contact information
Contact information
Do you need help with an order, product, payment or delivery? Talk to us. We treat all contacts with discretion and respect.
Customer support
Email:
prazeremti@gmail.com
Opening hours:
Monday to Friday, from 9am to 6pm.
Average response time:
up to 48 business hours.
To help us more quickly, always include your order number. when the order is related to a purchase.
Order-related matters
Contact us for:
- doubts before purchase;
- support in choosing a product;
- change of address;
- order status;
- payment;
- screening;
- returns;
- exchanges;
- guarantee;
- damaged or wrong product.
Privacy
For requests related to personal data, change of data, account deletion, marketing or exercising rights under the GDPR, please contact:
Recommended subject: Privacy — Request for personal data
Complaints Book
Pleasure in You provides direct contact for questions, complaints or requests related to orders.
Complaints Book: Complaints Book here
Before filing a complaint, you can contact us via prazeremti@gmail.com to try to resolve the situation quickly and directly.
Discretion
All contacts are treated confidentially. We know that intimate products They require privacy, so we maintain discreet and professional communication.
Last update: 07/03/2026