Shipping and Deadlines
Pleasure in You orders are prepared with discretion, sent with tracking whenever available and delivered through partner carriers.
Processing
Orders are processed after payment confirmation, within business days.
Orders confirmed on Saturday before 11am can be sent on the same day, provided there is operational availability and the carriers are operating. There is no normal processing on Sundays or holidays.
In campaigns, temporary disruptions or periods of higher volume, processing may take longer than usual.
Estimated deadlines
The deadlines below count after the order is dispatched and are estimates from the carriers.
| Mainland Portugal | 24–72 working hours after dispatch |
|---|---|
| Peninsular Spain | 24–72 working hours after dispatch |
| Madeira and Azores | 3–7 business days after dispatch |
| Germany | 3–4 business days after dispatch |
| Other destinations | Deadline indicated at checkout or communicated by email |
Free shipping and shipping
Shipping costs are automatically calculated at checkout, according to destination, weight, volume and value of the order.
| Mainland Portugal and Peninsular Spain | Free shipping from €60 |
|---|---|
| Madeira, Azores and Germany | Free shipping from €100 |
Discreet packaging
All orders are sent in discreet outer packaging, without explicit reference to the intimate content of the purchase.
The carrier treats the order as a normal delivery.
Tracking
Whenever available, the customer receives tracking information after shipment.
Tracking may take a few hours to update after being generated by the carrier.
Incorrect address
The customer is responsible for providing a complete and correct address at checkout.
If the order is returned to its origin due to an incorrect, incomplete address, absence of the recipient or non-collection, it may be necessary to pay new shipping costs for reshipment.
Last update: 07/03/2026